I have nothing but glowing reviews for Best Friends and know Echo is looking forward to his stay over Spring Break. We found it is less expensive to board them at BFPC. They staff is great and very accomodating. It's located directly across from Port Orleans which was great place to stay close to pup for pop in visits. Our dogs love boarding there and always receive lots of TLC. Echo has never smelled like "kennel" when leaving, but have used the service before. It is great to be able to check in throughout the vacation and spend time with pup in the dog park- which has plenty of space to run (we bring a ball), water spurts, and shade.
They put on his thundershirt nightly for comfort and provide toys and treats for me. I've never heard a lot of barking and think it's well insulated from the fireworks (which Echo is not a fan of). The resort is extremely clean and the staff is always friendly and loving toward the animals (even as pup pulls them down the hall). Stays have ranged from 3-10 nights and he is well cared for each day. '15 and have 2 more booked so far this year. Our pup, Echo has stayed at Best Friends at least 5 times in the past 3 years and each time has been a great experience. I need to be able to trust the people I leave my dog's with. They said that they would cover all costs for the surgery but never did. It looked like it had been through a meat grinder!! They absolutely lied to us!! She ended up having to have her whole tail amputated. When we went to the clinic.Oh my goodness! It was so torn up they didn't think they could save it. The emergency clinic called us and said that it was a very serious injury to her tail.
We were told it was just a small cut with some bleeding, it was nothing to worry about and they were taking her to the emergency clinic to be evaluated. While two of our greyhounds were being boarded in a Villa, on the first day, we received a phone call that they accidentally let the door close on her tail. They were awesome! When they reopened after COVID, new management took over, and many of our wonderful, caring, caretakers were replaced by ones that appeared to be more centered around business, and a more profit attitude. We trusted them 100% with caring for our dogs. If you’re both new to camp, you’ll be interviewed first to make sure your pup is a good fit. Upon arrival, you and your dog are greeted by staff. We had boarded our dogs at Disney's Best Friends for as long as it has been open. Under the supervision of our Certified Doggy Day Camp Counselors, your dog will spend the day doing what dogs do best: playing, snacking, napping and loving life.
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